DOMESTIC STUDENT INSURANCE FAQs

 

 

WHAT IS THE INSURANCE PREMIUM?

It may vary from state to state.  Click here to locate the premium for your state.

 

How many units must I be enrolled IN to BE eligible to purchase this insurance?

You must be enrolled in a minimum of 6 units and you must actively attend classes on campus for at least the first 31 days after the date for which coverage is purchased.  Home Study, correspondence, internet, or TV courses do not qualify.

  

Can this insurance be paid on a month-to-month basis or in installments?

Month to month is not an available option, however, you may purchase 3, 6, or 12 months.

 

What methods of payment are available for this insurance?

The preferred payment method is by personal check, corporate check, money order and/or cashier check.  In the event you have no access to such method of payment, you may pay by Visa or Master credit cards, but you may not pay over the telephone.  We are not responsible if you enclose cash in the envelope.  You may also enroll on-line by clicking here.

 

When does my insurance become effective?

If paying by check, insurance becomes effective on the date the application is received in our office (subject to negotiation of the check).  If paying by credit card, the effective date is the date of credit card approval or your requested effective date, whichever is later.

 

If I leave school or transfer to another school can I still keep this insurance?

Yes.  Coverage ends the last day of the term chosen and for which premium has been paid, regardless if you transfer or leave school. Please refer to the Eligibility on page 1 of the brochure.

 

Where can I find an application to purchase this insurance?

1)  You can find our applications in the health or student center at your school campus. 

2)  You may download an application, [or any part of the benefit brochure], from our website by clicking here.

3)  You may apply on-line.

 

What TYPE of insurance is this and what does it cover?

This is a Health and Accident insurance plan.  The insurance benefits are described in the brochure.  Please call our office with any questions. To view the plan brochure click here.

 

DOES THIS INSURANCE HAVE DENTAL OR VISION BENEFITS?

Dental and Vision benefits are not covered under this plan; however, you may purchase a Dental and Vision Discount Plan from our website by clicking here. 

 

Can I get my money back?

There are no refunds made unless the student enters military service and a pro-rata refund of whole unused months will be made.

  

Do I have to go to a specific doctor or do you have a list of participating doctors?

Click here to find a provider near you.

 

What if my doctor doesn’t TAKE THIS insurance and I have to pay?

Submit all itemized bills for reimbursement to:

 

United Healthcare Student Resources

P.O. Box 809025

Dallas, TX 75380-9025

 

What if I see a doctor but im not sick or injured?

there is NO coverage for routine medical visits or preventive care.

 

How do I renew my insurance?

1)  Visit your campus health or student center.

2)  Call our office for a new application.

3)  Click here and download an application

4)  Click here to enroll now.

 

Will I get aN id card? 

You may print a temporary ID card from our website by clicking here.

 

how can I contact someone for additional information?

You can contact us by email by clicking here or at the following number: (800) 367-5830.